Security officer accountability is perhaps the greatest challenge that security firms face as they attempt to cost effectively supervise and manage field security personnel. With traditionally tight operating margins, a firm’s operational inefficiencies can quickly cut into an account’s profitability.

The challenge remains: how to cost-effectively track, monitor and manage personnel in vast geographical locations.

GuardTrax Security Force Locator acts not only as a safeguard (reducing inefficiency and liability), but enables a security firm to extract more value from its business, by tapping into a new, more efficient operational model that expands the profit margin.

With GuardTrax, consider how you can:

Confirm guard performance, in real time. With GuardTrax, supervisors can remotely track, monitor and manage an entire security force in real-time.

Scale down management and supervision costs. By using the GuardTrax’s automated process, security firms can maintain high quality assurance with less manpower, time and vehicle-related expenses.

Mitigate liability. GuardTrax has the ability to instantly confirm an officer’s location and recent activities and generate reports on that data.

Immediately recognize poor performance and initiate corrective action. GuardTrax remotely allows supervisors to monitor an officer’s location and activity, so supervisors can immediately respond to inadequate performance, address issues or take corrective action in real-time,

Increase customer responsiveness. With GuardTrax, security officers are able to instantly mass notify multiple managers and supervisors of a situation.

Enhance safety. The GuardTrax PANIC button and motion sensor increase the personal safety of each security officer in the field.

Eliminate cell phone abuse. GuardTrax displaces the cost of an on-site mobile phone and the inappropriate use of the phone by security personnel. GuardTrax is a dedicated communication device that can only be used to call four specific emergency and supervisor phone numbers.

Enhance customer service. With GuardTrax, security firms are more responsive to customer needs by monitoring guard performance, generating reports, and quickly responding to incidents in real time which offers customers an unparalleled level of service, responsiveness and professionalism not before seen in the security industry.

Improve documentation. GuardTrax continually documents officer location, patrol routes, events, incidents and provides such documentation to supervisors, managers and customers in real-time.

Prevent guards from leaving property without alerting supervisor. With GuardTrax, if a guard leaves a property for any reason, an email or text message will notify a supervisor that the device has violated a pre-configured GeoFence.

Create a competitive advantage. GuardTrax gives a security operation a competitive advantage by providing a higher level of service through the real time monitoring of security officer allowing security service firms to have the ability to compete beyond price. The technology enables a security firm to provide more robust, efficient and effective service with the additional advantage of being able to charge a premium for increased service levels.

Lower insurance premiums. With GuardTrax comes an enhanced ability to monitor and manage guard operations so security firms have a better pulse on what’s happening in the field. As a result, firms are better positioned to manage risk exposure by identifying problems before they happen and quickly responding when they do, keeping insurance premiums at a minimum.

Collect positive ROI. In sample surveys and market research, it has been demonstrated that GuardTrax pays for itself many times over per month through its comprehensive collection of benefits by displacing real expenditures, increasing efficiencies, and mitigating liability.


“I can show my clients on screen, without any doubt, that my guards are where they’re supposed to be at all times. No one else can offer that level of safety, protection and professionalism.”

- Dave Scepanski, CEO, Sun City Security Service

“GuardTrax has greatly improved our ability to manage security personnel, since administrators can monitor officers in real-time to identify and correct problems as they occur. If there are any discrepancies, the data is immediately available as to the location of security officers and exact times. It also enables us to reduce management and supervision costs since fewer personnel are now required.”

- Aaron C. Theriault, Assistant Operations Manager, Metro Protective Agency