General Privacy and Security
You should understand that privacy cannot be guaranteed on wireless telephone systems, satellite transmissions or computer systems and you should take necessary efforts and precautions to protect personal information when communicating in such environments. With respect to other voice communications, GuardTrax, in conjunction with employee training, quality control, and the general provision of its products and services ("Products"), may monitor and/or electronically record any conversations with call center representatives.
GuardTrax maintains a variety of physical, electronic, and procedural safeguards to protect information about you that you have provided. For example, we take a variety of steps to protect against unauthorized access to our systems that store and process information; such as policies limiting access to those systems to authorized personnel only.
When you are accessing our services through the GuardTrax LLC’s web site, we employ the Secure Sockets Layer (SSL) protocol for the transmission of the information you send to us. We also use encryption technologies to protect your account information. You should keep your user names, passwords, and other access information safe and confidential to protect against unauthorized access to your account information and services. You must also choose passwords that others will not guess easily. You may want to change your password from time to time to increase your privacy protection.
Personal, Non-Public and Private Information
Personal information for the purposes of this Policy means information that can be used to personally identify you or is associated with any such information. In the context of this Policy:
- Personal Information is information that is directly associated with a person such as their name, address, telephone number, e-mail address, activities and preferences.
- Non-public Information is a subset of personal information, which is sensitive and not publicly available, such as a credit card number, social security number, or bank account information.
- Private Information is a subset of non-public information and is the contents of data transmitted through GuardTrax's Telematics Gateway including, but not limited to, a user's location data.
Use of Personal and Non-Public Information
Except as part of the sale of all or substantially all of the assets of GuardTrax, GuardTrax will not sell, trade, license or otherwise disseminate your personal information to any third party without your consent.
Your Personal and Non-Public Information will only be used internal by GuardTrax LLC, its subsidiaries and affiliates to: (i) deliver the products and services as purchased or subscribed to; (ii) understand and meet your needs and preferences; (iii) develop new and enhance existing product and service offerings; (iv) manage and develop our business and operations; and (v) meet any legal and/or regulatory requirements. GuardTrax may use, disclose, sell, trade, license or otherwise disseminate aggregated data provided that the data is not linked to any specific individual's Personal or Non-Public Information.
Use of Private Information
Except as part of the sale of all or substantially all of the assets of GuardTrax, GuardTrax will not sell, trade, license or otherwise disseminate your Private Information. GuardTrax shall use commercially reasonable efforts, including, but not limited to, utilizing its proprietary data compression technology to safely transmit and receive your location data through GuardTrax's Products.
We may also log IP addresses for the purposes of systems administration or to report information in aggregate form to advertisers (e.g., how many visitors logged on to our web site). An IP address is a number that is assigned to your computer automatically when you user the internet. When you visit a particular web page in the GuardTrax web site, our servers log your IP address. We do not link your IP address to personally identifiable information.
GuardTrax reserves the right to update and/or modify this Policy at any time, should either our practices change or if the law requires changes to it. If at any point GuardTrax decides to use personally identifiable information in a manner that is materially different than what was stated at the time it was collected, we will notify you via posting on this page for thirty (30) days before the material change is made to give you an opportunity to opt out of the proposed use at any time.
If you have any questions or comments concerning this Policy as it applies to your Product, please contact our legal department or you may also write to us at GuardTrax LLC, Attn: Legal Department, 11 Commerce Drive, Lobby Floor, Cranford, New Jersey 07016.