GuardTrax Online Services

Benefits of the GuardTrax Solution

A Global Leader in Guard Tour Reporting, Accountability and Management Technology

  • Real-Time Alerts

    GuardTrax provides real time GPS position monitoring via 24/7 wireless data connectivity. This allows the user to determine the positions of the officer throughout the day. This is useful in confirming that the officer is patrolling all parts of the property where he is assigned.

  • Passive RFID

    GuardTrax has passive RFID. Passive RFID is used where the RFID tag can be scanned in close proximity. With passive RFID the user can customize the solution based on the specific client use case.

  • Rugged Design

    GuardTrax has been designed to withstand the external elements that officers face. It has been put through rigorous drop, vibration and weather tests. Officers can complete their patrols without concern for the device breaking.

  • Swappable Battery

    GuardTrax has an easily swappable battery that, with additional batteries, can have the device operating 24/7. Many jobs require around the clock tracking. With an extra battery and external charger, GuardTrax can meet that need.

  • Ring/Vibrate

    GuardTrax can be set to ring, vibrate or silent mode. Depending on the circumstances, the GuardTrax can be silenced if needed.

  • Menu Driven LCD Display

    GuardTrax has a menu driven display allowing officers to easily scroll through different functions including ring/vibrate, time-zone and volume control. The GuardTrax is easy for the officer to use with a few buttons and menu driven display.

  • Panic Button

    GuardTrax has a panic button that triggers a call and email to a pre-programmed phone number and email address. When an officer has an issue, he is one button press away from getting assistance

  • Real Time RFID Scanning

    GuardTrax provides real time RFID tag location via 24/7 GSM wireless data connectivity. RFID scanning provides an additional determinant of location when GPS is not available (indoors for example) or when GPS is to be supplemented. RFID completes the location based information requirement and opens the door for extensive reporting and mapping.

  • Programmable Phone Capability

    GuardTrax provides real time RFID tag location via 24/7 GSM wireless data connectivity. RFID scanning provides an additional determinant of location when GPS is not available (indoors for example) or when GPS is to be supplemented. RFID completes the location based information requirement and opens the door for extensive reporting and mapping.

  • Extended Battery Life

    The GuardTrax battery can run between 9 and 15 hours depending on usage. GuardTrax has been designed to have a battery life that is more than adequate to complete a single tour on one charge.

  • Text Messaging

    GuardTrax can receive text messages. Alerts and messages can be sent directly to the GuardTrax unit via SMS text messaging either from the website or a cell phone. Another communication method to reach your officer.

  • Cold Weather Functionality

    GuardTrax functions in operating temperatures to -10°C. Many tours are completed outside in extreme temperatures. The GuardTrax device has been tested to ensure optimal operating performance in these environments.

  • Internet Connectivity

    All data is sent real time via a wireless internet connection. The GuardTrax unit sends data via the internet real-time insuring that the reports and mapping is always up to date.

  • Video Capture

    At GuardTrax, we feel that the security officer plays an integral role in obtaining camera footage from around the property and being able to upload the video to the customers via the VMS System. Forward thinking security service firms will walk hand in hand with the video surveillance solution and become a complimentary partner in obtaining video footage.

  • Photo Sharing

    A picture is worth a thousand words" is the old saying and in the security officer world that statement is more true than ever. Officers that are able to quickly snap a photo and share that photo with other members of their team through the GuardTrax Android Application. Photo Sharing has become mainstream and in the professional security guard management world, there is no exception.

  • Voice Notes

    Voice Notes are a tremendous addition to the GuardTrax Solution. When an officer is busy and not able to sit down immediately to record specifics about an incident the voice notes feature allows the officer to quickly By recording some of these details, the security officer can recall details from the incident when a full and written statement is produced.

  • Incident Reporting

    The GuardTrax Application now gives security officers the ability to make specific and custom notes as part of an incident report. These notes can be uploaded to the GuardTrax website. Details about specific incidents that have occurred can be noted.

  • Text Messaging

    With the GuardTrax Application, security officers can send and receive text messages. Alerts and messages can be sent directly to the GuardTrax Android phone via SMS text messaging either from the website or a cell phone. This is another communication method to reach your officer.

  • Phone Usage

    The GuardTrax Application is no longer limited to restricted calling. Security officers may call as many numbers as they need to in order to complete their duties.

  • Android Phone Lock Down

    For those customers that wish to have all other features of the android phone block or disabled other than the GuardTrax features, GuardTrax hs the ability to lock the phone down so that no officers can misappropriate the usage on the phone.

  • Detailed Activity Reports

    Display activity information along with detailed information related to the tour.

  • Web Based Reporting

    GuardTrax has web-based tour and event reporting. GuardTrax data, mapping and reporting is never more than a click away with its web based service.

  • Detailed Event Report

    Display detailed event information for codes sent by the officer.

  • Current Activity Report

    Display all active items and related information.

  • Guard Tour Instant Replay

    GuardTrax can display a guard’s tour in an automated graphic display.

  • User Login Reports

    GuardTrax displays history reports for user activity.

  • Alert Report

    Displays a list of all alerts generated in within a date range.

  • Geo-fencing

    GuardTrax can have geographic areas “fenced” in and generate alerts when the fence is breached.

  • RFID Report

    Display RFID Scans by date, time, device and RFID tag

  • RFID Exception Report

    The RFID Exception Report will display how many times a specific RFID tag was supposed to be scanned and how many times it was actually scanned.

  • Mapping and Satellite Imaging

    GuardTrax displays mapping, tour and RFID data using state-of-the-art satellite and mapping technology.

  • 1-Year Data Archive

    GuardTrax maintains a 1-year history of all mapping and reports.

  • Real Time Tour Alerts

    GuardTrax can have guard tours defined within a customer’s record and send email alerts when the tour is completed successfully or unsuccessfully.

  • No Motion Alert

    GuardTrax will send messages and alerts when a device has had no motion for some predefined period.

  • Low Battery Alert

    GuardTrax sends an alert when the battery reaches a low level and needs to be recharged.

  • Event Code Alerts

    GuardTrax has unlimited event codes.

  • Real Time Incident Alerts

    GuardTrax devices can send unlimited customizable event codes real time when certain events (broken window, light out etc) have occurred.

  • Device Not Reporting

    GuardTrax sends an alert when the device hasn’t reported to the GuardTrax server for a specified period of time.

  • Device Sleep Mode

    GuardTrax sends an alert when the device battery has reached its lowest possible reading and the device is forced into a sleep mode.

  • Geo-fence Time In

    GuardTrax sends an alert when a geofenced area is entered.

  • Geo-fence Time Out

    GuardTrax sends an alert when a geofenced area is exited.

  • Panic Button

    GuardTrax sends an alert when the panic button is pressed.

  • On/Off Charger

    GuardTrax displays on and off charger events for the device helping supervisors manage their guards.

  • Text Message Alert

    GuardTrax can receive alerts via text message as well as email.

What can GuardTrax do for you?

Let us show you exactly how GuardTrax can help your company with a FREE DEMO customized to your needs.